Blog

Customer service philosophy and how that helps you? For Buyers
By Jared
January 13, 2014

Every company has some sort of focus and way of doing things that takes up a lot of their attention. At Performance Residential Realty Corp we believe in customer service.

More specifically for our buyers we do our very best every time to get a customer into a home they want to see immediately. We feel it’s important to always be available for our customers and do everything in our power to confirm an appointment.  Sometimes that means moving the day around, picking up a key at an inconvenient location,  and being persistent in calling, texting, and emailing agents and sellers .

We know that our buyer’s schedules are sometimes limited and while it may be more convenient for us to postpone an appointment at a time that may work better for us we know that doesn’t help our customers. We believe in going the extra effort since any home could be our customers perfect home and the quicker they see it the better opportunity securing an accepted offer.